Moving your stock across, without a leap of faith
The real question is not whether the software is good. It is whether you can get out of what you are using now — and what happens to the count if the import goes wrong.
Export, map, preview, commit
The preview is the part that matters. Nothing enters your stock on the strength of a file nobody has looked at.
- 01Export what you haveA spreadsheet out of your current system.
- 02Split by typeParts, accessories and devices are three imports.
- 03Add referencesOne IMEI, serial or shop reference per device unit.
- 04PreviewSee exactly what the import would do before it runs.
- 05Read the warningsErrors and oddities are listed separately.
- 06CommitYou choose whether existing stock is updated.
Most of the work is the first two steps, and most of the risk is removed by the fourth. A shop moving over usually spends longer tidying its own spreadsheet than running the import.
What the import actually does
The same ten rules published on the inventory page — one list, so the two cannot disagree.
- Three separate imports
- Parts, accessories and devices come in as three separate imports, because they are three different kinds of thing with three different shapes.
- Quantity for parts, references for devices
- Parts and accessories are imported with a quantity. Device quantity is derived from the unit references you supply, not entered as a number.
- One unit per reference
- Each device unit corresponds to one IMEI, serial number or shop reference. Two units cannot share one reference.
- The reference can be partial
- A full IMEI, a serial number, the last four or five digits, or an internal shop reference are all accepted — stored as free text, with no format or checksum rule to fight.
- Prices in pounds
- Costs and selling prices are entered in pounds, the way they appear on your supplier's invoice.
- Suppliers by ID
- A supplier is selected by its supplier ID, so the same name spelled three ways does not become three suppliers.
- Preview before commit
- You see what the import will do before anything is written. Nothing lands in your stock on the strength of a file you have not looked at.
- Warnings and errors are separate
- Rows that cannot be imported and rows that merely look odd are shown apart, so a genuine problem is not buried among things that are simply unusual.
- Update mode is explicit
- Whether the import updates existing stock is a choice you make deliberately, not a default that quietly overwrites what is already there.
- No barcode required
- The approved import format does not require a barcode, so a spreadsheet from an older system is enough to get started.
What to know before you commit
The honest version. Read this part twice rather than the part above.
- A committed import is not one-click reversible
- The protection is the preview, before anything is written — not an undo afterwards. Treat the commit as the decision point, check the preview properly, and start with a small batch if you are unsure.
- Start small, then do the rest
- Nothing forces you to bring everything over at once. Importing one category, checking it against the shelf and then continuing is slower on paper and faster in practice.
- Open jobs do not come across
- Repairs that are part-finished in your current system stay there. Shops usually run the last few jobs to completion on the old system rather than trying to move work in flight.
- Historic sales and invoices stay where they are
- This is a stock migration, not an accounts migration. Your existing financial history remains in the system that produced it, and your accountant continues to work from that for the closed period.
- Two units cannot share a reference
- If your current export has the same IMEI, serial or shop reference on two rows, one of them is wrong. The preview will show it, but the fix is in your data rather than in the import.
- Prices need to be prices
- Costs and selling prices come in as pounds. A column holding text, a currency symbol or a blank is a row the import cannot use, and it will be listed as an error rather than guessed at.
If any of this is a problem for your data, say so on the call before you buy anything. It is a much cheaper conversation then than halfway through a Saturday.
You do not have to do it alone
What is actually on offer, described as what it is.
- Bring your file to the demo
- We will look at your real export together and tell you what will and will not come across.
- A dry run first
- The preview can be run and read before you commit anything, on your own data.
- Support on every plan
- Email support is included on every plan, with priority levels rising up the ladder.
- No migration fee
- There is no setup charge and no separate migration cost on any plan. Moving your stock across is part of the subscription, not an extra.
What shops ask before switching
The switching cost is the real decision. These are the honest answers.
Yes. Parts, accessories and devices import separately, prices are entered in pounds and suppliers are selected by supplier ID. A device reference can be a full IMEI, a serial number, the last few digits or your own shop reference, and you preview what the import will do before anything is written.
The safeguard is the preview rather than an undo. You see what would be written before it is written, with errors and warnings listed separately. A committed import is not reversible with one action, so we suggest starting with one category and checking it against the shelf.
No. A full IMEI, a serial number, the last four or five digits or your own internal shop reference are all accepted, stored as free text. There is no format or checksum rule to satisfy, so a partial reference from an older system is fine.
No. This is a stock migration. Part-finished repairs stay in your current system and historic sales remain where they are, which is also where your accountant will keep working from for the closed period. Most shops finish outstanding jobs on the old system.
Most of the effort is exporting and tidying your own data rather than running the import. We would rather look at your actual file and tell you than quote an average that turns out not to describe your shop.
Yes. Every plan has a fourteen-day trial, and nothing requires you to import your whole shop on day one. Bringing one category across and checking it is the sensible way in.
Moving over costs you nothing but the export
There is no setup charge and no separate migration cost on any plan. Send us the file you can get out of your current system and we will tell you what will come across, what will not, and what is worth tidying first — before you commit to anything.