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Help centreInventory & device unitsUpdated

Take a handset in part-exchange

Buy a device over the counter as a tracked purchase — inspected, offered, paid for and put on the shelf with its cost recorded.

By the end of this you have bought a handset, paid the seller, and put it on the shelf at a cost you can prove — so when it sells, the profit on it is real.

Buying a device is a purchase, not a note in the drawer. The record keeps the seller, the inspection and the money together.

  1. Start a trade-in

    Trade In from the dashboard, or Inventory → Trade-ins. Take the seller's name and a contact number.

    app.slickcell.com/buyback
    A trade-in showing the seller, the inspected device and the offer made for it.
  2. Record the device and inspect it

    Brand, model, storage, colour, IMEI — then the condition of the screen, the back, the camera, the port, and whether it is locked to an account. This is what your offer is based on.

    A device still signed in to an account cannot be resold. Record it honestly here rather than discovering it at the counter later.

  3. Make the offer

    Enter what you expect it to sell for and what it will cost to refurbish. The offer is what you are paying the seller, and the difference is visible before you commit.

  4. Approve and pay

    Approving fixes the offer. Recording the payment takes it out of the till, so the drawer and the day's takings agree.

  5. Put it on the shelf

    Add it to inventory and it becomes a device unit at the cost you paid, ready to sell.

Questions that come up

The customer changed their mind
A trade-in that has not been paid can be cancelled. One already paid is a purchase you made, so it stays on the record.
Still stuck

Ask us the thing this did not cover

Tell us what you were trying to do and where it stopped.